As part of getting my family's visa to Canada, we needed to send the marriage certificate and birth certificate (translated and notarized copies). I honestly thought that I could put it on hold during a pandemic. Boy how wrong I was. In a nutshell, I had to rush to ITBM (stands for Institut Terjemahan dan Buku Malaysia) to do translation of the certificates, and an urgent job too. That equals money. ITBM is located at Wangsa Maju, which is 15 minutes (with no traffic) from my workplace. I did not bother to drive, and instead I took a Grab. I hate parking, and to my chagrin, parking turned out to be easy in the morning. (Picture from Malaysiakini) I came in the morning during opening time with the original certificates and photocopied certificates which are certified true (in case they want them), and a hefty load of money. The reception asked me to fill a form, and directed me to the waiting area while waiting for the cashier to call for...